KANE + LANA

How do I book my KANE CARE Analyser Service & Recertification?

Here's how - If on a smartphone, click 3 Menu bars on left side of screen before steps 2 & 3:

  1. Go to kanetest.es
  2. Sign in or register then click your email address on top of screen
  3. Click KANE Dashboard to find your analyser then click Manage to enter its home page
  4. Click Service / Recertify & follow instructions
  5. After payment, note job ref number for free tracked delivery
  6. Select DPD, follow instructions & enter job ref no when required
  7. We will service, recertify & return your analyser to arrive within 48 hours of receipt
Click here to book your KANE analyser's Service & Recertification Call (Lana Sarrate number) if you have any questions

What do I return with my KANE analyser?

  • Your freepost delivery label on your analyser return box
  • Your full contact details with email & mobile number
  • Any faults we need to know
  • Accessories you want us to check (e.g: probe, printer & charger) - We check, repair & replace as required

Why book my KANE CARE Analyser Service & Recertification via kanetest.es?

  • We guarantee 48 hr Service when you use kanetest.es to organise your analyser's service*

  • We guarantee price you see is price you pay except when your analyser's been misused

  • We guarantee another year no quibble warranty for 10 years every time we receive your analyser

    • *not KANE 9xx analysers & UKAS certificates

Our Fixed Price Service & Recertfication includes:

  • Free tracked next day delivery to & from us
  • Inspection and test of your analyser & accessories then repaired to our specification
  • Internal tubing, water trap & filters, sensors, pump & batteries checked & replaced as required - We may charge if your analyser or accessories are misused & our decision is final
  • Relevant software upgrades
  • Recertification to National Standards with a traceable Calibration Certificate
  • Another year No Quibble Warranty for up to 10 years of your analyser life

Protect your analyser from Cold Weather & Water

Cold Weather:

Always keep your analyser warm overnight - Condensation affects accuracy, causes internal damage and stops you working

Water:

Always check your analyser water trap, filter & probe tubing are dry after every use - Water inside your analyser causes O2 & CO2 readings to be wrong or displayed as “- - - -“

When this happens, try this:
  • Check analyser water trap & filter are bone dry - replace filter even if slightly damp
  • Disconnect analyser from probe and place analyser in a warm room
  • Connect to mains charger to preserve batteries and run analyser with pump ON for 3 hours
  • Take analyser outdoors into fresh air and switch off then restart zero count down outdoors
  • If you still experience problems please call 932800101

Contact us to organise your KANE analysers repair, service and recertification

Call:: 93 280 01 01